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Frequently Asked Questions Contact Us

How can i help you today

How can i help you today
Consultation
Item Themes and sub themes
Questions
My delivery
Available documents
  • Document I checked out as a guest. Can I track my order?
  • Document My order arrived with damaged or missing products. What should I do?
  • Document When I track my order it say delivered but I have not received it. What should I do?
  • Document How much will it cost to ship my item?
  • Document Is there sales tax?
  • Document How can I track my order?
  • Document Why can't you be more precise about the delivery time?
  • Document Which carrier will deliver my order?
  • Document Can I ship to more than one delivery address?
  • Document Can I ship my order to another country?
Shortcuts

Frequently asked question

  • Document What's your return policy?
  • Document How can I track my order?
  • Document What does L'Occitane Mean?
  • Document Why is my promotional code not applying to my order?
  • Document Can I cancel my order?
How can we help you today?