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My order arrived with damaged or missing products. What should I do?
We are sorry that your order arrived incompleted or damaged. L'Occitane takes great care in packing our orders.
Please contact our customer care team at 1-888-623-2880 or at contact.en-us@loccitane.com with your order number, details of the damaged or missing items, and any pictures you may provide, and we will investigate this matter further.
Please contact our customer care team at 1-888-623-2880 or at contact.en-us@loccitane.com with your order number, details of the damaged or missing items, and any pictures you may provide, and we will investigate this matter further.