Template Details
Themes and sub themes
My order did not come with the promotional item I redeemed at checkout.
We're sorry to hear this!
In order to allow our guests to redeem their preferred offer, the majority our promotions are not automatically added at checkout. In order to redeem the promotion you are interested in, the promotional code must be added into the promotional code box. If your promotion was not applied or recieved as expected, please call us at 1-888-623-2880 or send us an email at contact.en-us@loccitane.com with your order ID and promotion of interest for further assistance.
In order to allow our guests to redeem their preferred offer, the majority our promotions are not automatically added at checkout. In order to redeem the promotion you are interested in, the promotional code must be added into the promotional code box. If your promotion was not applied or recieved as expected, please call us at 1-888-623-2880 or send us an email at contact.en-us@loccitane.com with your order ID and promotion of interest for further assistance.