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How can i help you today

How can i help you today
Consultation
Item Themes and sub themes
Questions
My order
Available documents
  • Document How do I know my order was successfully placed?
  • Document I referred my friend to L’OCCITANE. How can I redeem my promotional code?
  • Document How can I redeem my L'OCCITANE gift card?
  • Document What payment methods do you accept?
  • Document Do you accept international credit/debit cards?
  • Document Can I ship my order to another country?
  • Document Do you provide gift receipts?
  • Document Can my order be gift wrapped?
  • Document Why is my promotional code not applying to my order?
  • Document Why was my order delayed or cancelled?
  • Document How can I change my address after placing my order?
  • Document I forgot to add my promotional code to my order. What can I do?
Shortcuts

Frequently asked question

  • Document How do you pronounce L'OCCITANE?
  • Document What's your return policy?
  • Document How can I track my order?
  • Document What does L'Occitane mean?
  • Document Why is my promotional code not applying to my order?
How can we help you today?