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Document Why was my order delayed or cancelled?

All orders placed on our website are processed through our automatic verification system. During this step, we will attempt to verify all information provided in your order including, but not limited to shipping, billing, contact, and payment information. Your order may be delayed or cancelled if:
  • You are shipping your order to an address other than your billing address.
  • The address and contact information provided does not match the information your bank has on file.
  • Your order does not meet our Terms and Conditions
  • The item/items in your order are now out of stock.
If any of these conditions apply to your order, your order may be cancelled. You can reach our Customer Care Team at 1-866-623-2880 for more information.
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