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Refunds and exchanges
Available documents
  • Document What is your return policy?
  • Document Can I exchange or have a refund for my online order in a store?
  • Document The price has changed since I ordered it, can I get a refund?
  • Document I purchased an item in store and I would like a refund/exchange but my store is current...
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Most frequently asked questions

  • Document What is the shelf life of of my product?
  • Document Where is my nearest L'OCCITANE store?
  • Document Are your products safe to use while pregnant?
  • Document What does "L'OCCITANE" mean?
  • Document Are your products suitable for Vegans?
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