Template Details

Document Can I exchange or have a refund for my online order in a store?

If you wish to return or exchange your products, you have a period of 14 days starting from the day of reception of the products. 
All items must be unopened, unused and in a saleable condition. We invite you to present your order confirmation that was emailed to you at the time of purchase.
If you are returning a purchase that qualified for a gift and you do not return this gift we will deduct the value of the gift from the refund. 
Information

Contact Us

If our reply hasn't completely answered your question, do not hesitate to contact our Customer Care team Return to contact us page

Your Feedback

Did you find this answer helpful?

How can we help you today?