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My Order
Available documents
  • Document I'm unable to pay with my gift card.
  • Document How will I know if you have successfully received my order?
  • Document What does order status mean?
  • Document How can I place an order?
  • Document Why is my promotional code not working?
  • Document I forgot to add my promotional code to my order
  • Document Can I send my order as a gift?
  • Document Can I save items in my basket and return to them later?
  • Document How secure is my transaction?
  • Document How do I use my promotional code?
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Most viewed documents

  • Document How can I place an order?
  • Document Where is my nearest L'OCCITANE store?
  • Document How long does delivery take?
  • Document Can I collect my order in store?
  • Document How will I know if you have successfully received my order?