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Auto-Replenishment
Available documents
  • Document How do I cancel my subscription?
  • Document I just subscribed but I did not get 10% off or free shipping. Why?
  • Document I would like to add some products to my next auto-replenishment order. How do I do this?
  • Document How do I update my address for future orders?
  • Document I did not receive my latest order.
  • Document I need to update my payment information for my order.
  • Document I would like to change the frequency of deliveries.
  • Document How do I subscribe to the auto-replenishment program?
  • Document Tell me more about your auto-replenishment program.
  • Document Is Auto Replenishment offered for all products?
  • Document I would like to resubscribe to a previously cancelled subscription.
  • Document How do I make changes to my L'Occitane Auto-Replenishment shipments?
Shortcuts

Most frequently asked questions

  • Document What is your return policy?
  • Document Please tell me more about free shipping.
  • Document When returning my order, do I have to pay any shipping fees?
  • Document Can I cancel my order?
  • Document How can I apply for a job or an internship?
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