Consultation
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Available documents
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How do I cancel my subscription?
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I just subscribed but I did not get 10% off or free shipping. Why?
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I would like to add some products to my next auto-replenishment order. How do I do this?
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How do I update my address for future orders?
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I did not receive my latest order.
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I need to update my payment information for my order.
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I would like to change the frequency of deliveries.
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How do I subscribe to the auto-replenishment program?
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Tell me more about your auto-replenishment program.
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Is Auto Replenishment offered for all products?
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I would like to resubscribe to a previously cancelled subscription.
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How do I make changes to my L'Occitane Auto-Replenishment shipments?