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How can i help you today

How can i help you today
Consultation
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Brand and Products
Available documents
  • Document What does L'Occitane mean?
  • Document How do you pronounce L'OCCITANE?
  • Document Are your products vegan?
  • Document Where are your products made?
  • Document Does L'Occitane test on animals?
  • Document Does L'Occitane use palm oil in its products?
  • Document Tell me more about Sustainable Sourcing and Human Rights
  • Document Can I receive samples of L'Occitane products?
  • Document Why did you change your eco-refill packaging?
  • Document Why do you discontinue products?
  • Document What does "Clean Charter" mean?
  • Document How do I find the shelf life of my product?
  • Document How can I determine if my L'Occitane product is authentic?
Shortcuts

Frequently asked question

  • Document recently updated What are your shipping fees and transit times?
  • Document What's your return policy?
  • Document When I track my order it says "delivered" but I have not received it. What should I do?
  • Document Why was my order delayed or cancelled?
  • Document Where do you ship to?
How can we help you today?