Frequently Asked Questions
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How can i help you today
How can i help you today
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Questions
Boutiques
Available documents
Are your promotional offers also available in store?
Can I recycle my empty beauty products in a L'Occitane boutique?
Where are your boutiques located?
Can I visit the L'Occitane factory?
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Frequently asked question
What are your shipping fees and transit times?
What's your return policy?
When I track my order it says "delivered" but I have not received it. What should I do?
Why was my order delayed or cancelled?
Where do you ship to?
How can we help you today?
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