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How can i help you today

How can i help you today
Consultation
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Questions
Auto-Replenishment
Available documents
  • Document How do I update my address for future orders?
  • Document I would like to add some products to my next auto-replenishment order. How do I do this?
  • Document How do I make changes to my L'Occitane Auto-Replenishment shipments?
  • Document Is Auto Replenishment offered for all products?
  • Document I need to update my payment information for my order.
  • Document I would like to reactivate my subscription.
  • Document I would like to change the frequency of deliveries.
  • Document I did not receive my latest order.
  • Document How do I cancel my subscription?
  • Document Tell me more about your auto-replenishment program.
Shortcuts

Frequently asked question

  • Document What's your return policy?
  • Document How can I track my order?
  • Document What does L'Occitane mean?
  • Document Can I cancel my order?
  • Document Why is my promotional code not applying to my order?
How can we help you today?