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Document My order arrived with damaged or missing products. What should I do?

We are sorry that your order arrived incompleted or damaged. L'Occitane takes great care in packing our orders.

Please contact our customer care team at 1300 752 764 or at contact.en-au@loccitane.com with your order number, details of the damaged or missing items, and any pictures you may provide, and we will investigate this matter further.
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