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Frequently Asked Questions
Auto-Replenishment
Available documents
  • Document How do I join Auto-Replenishment by L'Occitane?
  • Document Is Auto Replenishment offered for all products?
  • Document What is Auto-Replenishment by L'Occitane?
  • Document How do I make changes to My Auto-Replenishment account's information?
  • Document What is the difference between the 'My Next Order' and 'My Auto-Replenishment Items' tabs?
  • Document What will happen after I join Auto-Replenishment by L'Occitane?
  • Document What will happen if an item in my Auto-Replenishment order is on sale?
  • Document How will I know if an item in my Auto-Replenishment subscription has been discontinued?
  • Document I signed up for an Auto-Replenishment account and did not get 10% off my order
  • Document How do I make changes to My L'Occitane Auto-Replenishment shipments?
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Most viewed documents

  • Document What does order status mean?
  • Document Partnership/Charity requests.
  • Document Why is my promotional code not working?