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Document Why is my promotional code not working?

  1. Check that your promotional code has been properly typed in:
    - in all uppercase letters
    - without spaces
 
  1.  Make sure to add the required items to your basket and that you have only one promotional code in you basket.
 
 
  1.  Check that the offer has not expired.

    If you have checked all the above points and your promotional code has not been accepted, please contact Customer Service on 2899 4100, from Monday to Friday, 9:30am to 5:30pm (excluding public holiday).
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