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Document My tracking information says that my order has been delivered to Cranbury, NJ.

If your tracking information states that your order has been delivered to Cranbury, NJ 08512, we regret to inform you that your package has been sent back to our warehouse facility. Packages that are considered undeliverable are often sent back due (but not limited) to incomplete/non-existent addresses, addresses lacking forwarding information, packges damaged in transit or addresses that may be physically obstructed. A refund will automatically be issued to you after the return has been processed and we will send a confirmation email once complete. If you have any questions, our Customer Care Team can be reached by phone at 1-877-212-0238.
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