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Document Can I track my order?

Yes of course you can -

If you go to the "SHIPPING" at the bottom of any page it will take you to the "MY Account Log In" page HERE 

Once on page scroll to the bottom and you will be able to add in your ORDER Number (starts with an EC) and the email address you used to purchase with. If your order has been shipped the tracking option will be there to click on

The tracking confirmation email will come directly from Australia Post within 24 hrs of them scanning your parcel. 

For any additional information, please contact Customer Service by phone on 1300 752 764 – Monday to Friday 9am to 5:00pm (excluding public holidays)
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