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Document What does order status mean?

When you have completed the order process, you can use the top right of the page "Order Tracking" feature, check the status of current orders, each order status as follows:

NEW means your order has been ordered and paid successfully.
PREPARED means your order is being processed
SHIPPED means your order has left our warehouse and is on its way to you.  At this stage an email confirming the despatch should have been sent to you
CLOSED means your order has been delivered to your designated address and the recipient has to sign
 
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