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My Delivery
Available documents
  • Document My order has arrived damaged, what are my options?
  • Document My order is incomplete, what should I do?
  • Document How long does delivery take?
  • Document Do you have any delivery postcode exceptions?
  • Document Do you deliver on bank holidays?
  • Document Can I track my order?
  • Document Which carrier do you use to send your parcels?
  • Document Can I collect my order in store?
  • Document Can I send an order to more than one delivery address?
Shortcuts

Most viewed documents

  • Document How can I place an order?
  • Document Where is my nearest L'OCCITANE store?
  • Document How long does delivery take?
  • Document Can I collect my order in store?
  • Document How will I know if you have successfully received my order?